Privacy Policy
Last Updated: July 2026
TATVAAN (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
- Personal details you provide: name, email address, phone number, and delivery address, when you register an account, place an order, or contact us
- Payment information: processed securely by Razorpay, our payment partner — we do not store your card, UPI, or banking details on our own servers
- Account information if you sign in with Google: your name and email address, as shared by Google
- Order history and preferences: items purchased, wishlist items, and reviews you submit
- Basic technical data: stored locally in your browser (such as your shopping cart and wishlist contents) to improve your experience
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your orders (confirmations, order status, invoices)
- To manage your account and provide customer support
- To improve our website and services
Sharing Your Information
We do not sell your personal data. We share information only as necessary with:
- Razorpay, to process payments securely
- Our delivery/courier partners, to fulfil and ship your orders
- Resend, our email service provider, to send order and account-related emails
- Supabase, our secure database provider, to store your account and order information
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below. Note that we may need to retain certain order records as required by Indian tax and business law.
Cookies & Local Storage
We use your browser's local storage to remember items in your shopping cart and wishlist, and to keep you signed in. This data stays on your device and is not used for advertising or tracking purposes.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact Us
For any privacy-related questions or requests, please contact us via our Contact Us page, or write to us at:
- Email: verifytatvaan@gmail.com
- Address: TATVAAN, Princess Plaza, Mini Bazar, 9th Floor 905, Surat, Gujarat